Diagnose
We carry out a £750 Diagnostic: a thorough audit of your business that finds what is really holding it back, explained in plain numbers.
The Hockley Methods · Custom
Your Problem. Your Solution.
Not every problem fits a package. The Custom Method starts with a £750 Diagnostic to find what is really holding your business back, then we design a solution around it and take the £750 off the price.
When it makes sense
Every Business Is Different
Our packages and Methods solve the problems we see most often. But sometimes the real issue is harder to spot, or it needs a mix of things done in the right order. That is what the Custom Method is for.
- You know something is holding the business back, but not what
- Your problem does not fit neatly into one of our packages
- You have tried things before and they did not work
- You want an honest, outside view before you spend more
- You need several things fixed together, in the right order
Find the real problem first. Then fix that, and only that.
How it works
Diagnose. Design. Deliver.
Design
We design a solution around what we found, with a clear scope, timeline and fixed price, all agreed in writing before anything starts.
Deliver
If you go ahead, the £750 comes off the price. We deliver the work and report honestly on what has changed.
What the Diagnostic Looks At
We look at every part of how you win work, so nothing is missed.
Website & conversion
How well your website turns visitors into enquiries, and where people drop off.
Google & local visibility
Where you rank, how complete your Google profile is and how you compare locally.
Reviews & reputation
How many reviews you have, how recent they are and how you compare with competitors.
Advertising
Whether your ad spend is working, or whether advertising would work for you at all.
Enquiry handling
How quickly and how well enquiries, calls and quotes are handled and followed up.
Brand & pricing
How your brand, quotes and prices come across compared with your competitors.
What You Receive
A clear answer, a clear plan and a clear price.
A written Diagnostic report
Everything we found, clearly explained, which you keep whatever you decide.
Findings in plain numbers
Where you are losing work or money, and roughly how much it matters.
A recommended solution
The work we would do, in what order, with a clear scope and timeline.
A fixed price
One agreed price for the solution, in writing, with the £750 already taken off.
A walkthrough call
We talk you through the findings and the solution, and answer every question.
Examples
Problems a Custom Method Can Solve
These are examples of the kind of challenges a Custom Method is built for. Yours might be one of them, or something else entirely.
- Launching a new service or opening a new location
- Recovering from poor reviews or a damaged reputation
- Winning more commercial or higher-value contracts
- Replacing a source of work that has dried up
- Combining several of our services into one joined-up programme
The Investment
The Custom Method
£750Diagnostic to find the real problem
Fixed price solutiondesigned around what we find, agreed in writing, with the £750 taken off
No obligation to go ahead after the Diagnostic. Prices exclude VAT.
Book a Diagnostic- A full audit of how you win work
- A written report you keep
- Findings in plain numbers
- A recommended solution & timeline
- One fixed price, agreed in writing
- The £750 taken off your solution
- A walkthrough call
- Honest advice, even if it is not us
Your Questions, Answered
It depends on what the Diagnostic finds and the work needed to fix it. You get one fixed price, agreed in writing before anything starts, with the £750 already taken off.
Then we will tell you honestly. The £750 still comes off whichever solution you choose.
No. You keep the written report and can use it however you like, with us or without us.
We will tell you. If the biggest issue is something outside what we do, we would rather say so than sell you something you do not need.
It depends on the size of your business and what we need to look at. We agree the timing with you when you book.
No fixed minimum. The solution is sized to the problem, and we will always explain why it costs what it does.
Next step
Ready to Find the Real Problem?
Book your £750 Diagnostic, or call for a chat first. The Diagnostic fee comes off the price of your solution.
Same working day reply · No obligation